The Customer Strategy Alliance

The Mission: to help chief customer officers develop and execute a world-class customer strategy


Group-directed research on the topics that really matter to advance your customer strategy and improve its impact on your business.


Tap into other leaders who will share what they have learned

Work with your peers, comparing notes and taking advantage of the experience of the whole group to develop new best practices.


Data, templates, and techniques to get you there faster

Advance your organization’s ability to drive customer-centric transformation with the exact right tools exactly when you need them.

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